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Taipei City New Immigrants Policy Now Covers Migrant Workers Services – A Special Unit is Established for Full-Force Promotion

      To establish Taipei as a friendly city, Taipei City Government is offering better services for people coming from all over the world to work in Taipei City. Mayor Ko has especially ordered to reinforce services for migrant workers. Consequently, the Department of Labor (DOL), Taipei City Government, has also set forth Working Guidelines for the Special Unit for Reinforcing Care and Counseling Policies for International Migrant Workers, as it vows to promote services for migrant workers alongside associated departments at the City Government. New policies are expected to be effective starting in July. 

      There are approximately 45,000 migrant workers in Taipei City, and as high as more than 90% of the workers are providing services at homes, developing a close relationship with the city residents. In April, Mayor Ko had a forum with groups of migrant workers to listen to and understand the workers’ needs and expectations. As the migrant workers are working in Taipei, Taipei City has the responsibility to offer appropriate services for them, and it is also grateful for the migrant workers for resolving the needs of care helpers in many families. As a result, Mayor Ko immediately ordered the DOL during the forum to cover services for migrant workers into the discussion and planning of Taipei City’s new immigrant affairs in the future. It is hoped that under the collaborative efforts from all departments and offices, a friendly city environment will be created for the migrant workers. 

      According to prescribed working guidelines, the DOL will be coordinating with the Department of Social Welfare, Department of Education (DOE), Department of Health (DOH), Department of Information and Tourism, and Department of Civil Affairs to proceed with an overall discussion and planning in regards to needs in migrant workers’ labor security, professional skills training, integration with long-term care resources, social education, and tourism and leisure. Take the job as a care helper for example, families who hire the migrant workers also need support on long-term care resources. So how to allow these families to learn to make use of long-term care resources in the future, and working with the migrant workers to assist in taking care of elderlies in the families, are areas that the DOL will be actively devoted in. On the other hand, facing the many epidemic diseases or public hygiene affairs, the DOL will also be reinforcing its partnership with the DOH to protect migrant workers’ health while they work in Taiwan. 

      Moreover, what employers are most concerned about is migrant workers’ deficiency in Chinese language proficiency, which has been causing difficulty in communication. In the future, the DOL will also be strengthening its collaboration with the DOE to promote a Chinese learning model for the new immigrants and to help the migrant workers learn Chinese. Every year, Taipei City organizes friendly Muslim Festival events, which have been turned into highly unique cultural tourist activities that have attracted many foreign visitors to attend and are also the events that migrant workers will all participate after Eid al-Fitr. Through cultural exchanges, city residents will better understand the cultures of the migrant workers’ homeland, and an inclusive and friendly environment can be established. 

      The DOL is planning to summon all related Departments and Offices in the second half of the year for discussions, and it will be devoted to making policies for migrant workers services in Taipei City more diverse and more comprehensive.